Frequently asked questions
Everything you need to know about our products and how they work with your Bang & Olufsen system.
Lydbro is an independent brand. Our products are designed to complement and integrate with Bang & Olufsen systems, but we are not affiliated with or endorsed by Bang & Olufsen. All B&O product names are trademarks of their respective owner.
Each product page lists specific compatible models. If you're unsure about compatibility, reach out and we'll help.
Yes. Every product comes with a 30-day money-back guarantee, no questions asked. Email [email protected] within 30 days of delivery and send the product back. We refund the full price. You pay the return shipping. Full details are on the Terms of Sale page.
All the details on returns, warranty, shipping, and payment are covered on our Terms of Sale page.
Lydbro One has a native Home Assistant integration, fully local, push-based, no MQTT broker or cloud required. Install it straight from the HACS store (search for “Lydbro”) and your bridge is discovered automatically. Every remote button becomes a device trigger, so you can control media players and automations without any YAML editing.
For a full walkthrough of the options, including the official Bang & Olufsen integration and DIY routes, see our Beoremote One + Home Assistant guide.
Lydbro Hello is available now for hotels, residential custom installations, and other multi-room projects. Pricing depends on the number of rooms and Halos, so it is sold per project. Email us with a short description of the project and we will get back to you.
Most Halo integrations use only the Halo's home automation pages: buttons that trigger scenes. Lydbro Hello uses the whole remote. Your TV appears on the Halo with power, sources, and volume. Sonos, Bluesound, and other audio systems get the Halo's own Now Playing view and volume on the wheel, and control works both ways, so changes made elsewhere show on the Halo. Hello also uses the Halo's proximity sensor, and adds home automation pages on top.
No. Each Halo is set up from Lydbro Hello's web UI: Wi-Fi, room name, and which products it controls. Real Bang & Olufsen products can still be added to the same Halo. See the Beoremote Halo + Sonos guide for how it works.
No. The Beoremote Halo accepts one Home Automation connection at a time, and Lydbro Hello uses it to draw its pages. Hello passes every press and wheel turn on to Home Assistant, MQTT, or a webhook, so other systems can still act on them.
No. Lydbro devices are designed to work out of the box with minimal configuration. Connect power and Ethernet, open the web interface, and you're up and running. Advanced users can integrate with Home Assistant or custom automations, but it's entirely optional.
No. All core functionality runs locally on your network. An internet connection is only used for firmware updates and is not required for day-to-day operation.
We ship to the EU and select countries outside the EU. For deliveries outside the EU, import duties and taxes may apply and are the responsibility of the recipient.
Lydbro products work entirely on your local network and do not depend on our servers to function. If we ever cease operations, your device will continue to work exactly as it does today.